Last updated: 16th August 2026

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: support@pavlosphotographia.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details
• Addresses
• Transaction data (including details about payments to and from you and details of products and services you have purchased)
• Usage data (including information about how you interact with and use our website, products and services)
• Website user information

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
• Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
• Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
• Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

How long we keep information

We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

Who we share information with

Data Processor	Provided Activities
Hostinger UK	They provide us web-hosting, domain name registration, and related products and services.
PayPal UK Ltd.	They process our customers’ payments for the services we have provided to them.
Pic-Time Ltd.	They provide an online SaaS platform which enables us to create an online gallery by uploading photos, videos and additional digital files and storing such content in the gallery, to invite our customers to register and view the content shared by us with the customers galleries, to offer customers goods and services, such as creating merchandise, printing the photos via third-party vendors and subject to such Photo Lab terms of service, video streaming galleries services and to use the marketing services and tools.
WhatsApp LLC	They provide communication services with our customers who use WhatsApp platform including through messages, voice and video calls, sending images and video.
Google	They provide Cloud and Email Services.
Meta Platforms Inc	They provide Social Media and Advertising services.
Docsketch, LLC (DBA SignWell)	They facilitate the execution of electronic or digital documents between us and our customers
HubSpot UK Holdings Limited	They provide web-based applications, tools and platforms for Customer Relationship Management (CRM) services.
National Westminster Bank plc	They provide online banking services.

Others we share personal information with

• Publicly on our website, social media or other marketing and information media.

 

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organization	Category of recipient	Country the personal information is sent to	How the transfer complies with the UK data protection law
Pic-Time Ltd.	Processor (Online SaaS)	USA	Addendum to the EU Standard Contractual Clauses (SCCs)
Google	Processor (Cloud Services)	Multiple	UK adequacy regulations
Meta Platforms Inc	Processor (Social Media and Advertising Services)	Multiple	UK adequacy regulations Addendum to the EU Standard Contractual Clauses (SCCs) UK international data transfer agreement
HubSpot UK Holdings Limited	Processor (Online SaaS)	Multiple	UK adequacy regulations Addendum to the EU Standard Contractual Clauses (SCCs) UK international data transfer agreement
Docsketch, LLC (DBA SignWell)	Processor (Online SaaS)	USA	General Data Protection Regulation Data protection laws implemented by member states of the EU in harmony with the General Data Protection Regulation the UK Data Protection Act of 2018, as amended and incorporated into UK law
National Westminster Bank plc	Processor	Multiple	the UK has decided that the country or the organisation we are sharing your information with will protect your information adequately the transfer has been authorised by the relevant data protection authority We have entered into a contract with the organisation with which we are sharing your information (on terms approved by the UK) to ensure your information is adequately protected.

Minors

This website is not designed for use by children under the age of 13, and we do not knowingly solicit personal data from anyone under the age of 13. If you are under the age of 13, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 13, please contact us so that we may delete that data.

Cookies

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience, analyse site usage, and improve our services.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and do not require consent.

Analytics Cookies

We use analytics tools (such as Google Analytics) to understand how visitors interact with our website. These cookies collect information such as pages visited and time spent on the site. We only use these cookies with your consent.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features.

Marketing Cookies

These cookies may be used to track visitors across websites to display relevant advertisements. These are only used with your consent.

Third-Party Cookies

Some cookies may be set by third-party services embedded on our website (such as social media platforms). We do not control these cookies and recommend reviewing their respective privacy policies.

Managing Cookies

You can manage or withdraw your consent for cookies at any time through our cookie banner or your browser settings.

To find out more about managing cookies, visit your browser’s help section.

Cookies Duration

Some cookies are session-based and expire when you close your browser, while others remain on your device for a set period or until deleted.

Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint